Frequently Asked Questions
How long does it take to receive an order?
Orders are processed within 1–2 business days. Delivery typically takes 3–5 business days, depending on the location. Order status can be viewed on the Account page.
Is order tracking available?
Yes, a tracking link is shared via email or SMS after the order is shipped. Tracking details are also available on the Account page under order details. Visit the Order Tracking page for more information.
How to choose the right size?
Refer to the Size Guide available on each product page. For detailed information, see the T-Shirt Size Chart and Zipped Hoodie Size Chart.
What materials are used in the products?
T-shirts are made from 100% cotton. Hoodies are made from a blend of 90% cotton and 10% polyester.
How to return an order?
Unused items can be returned within 7 days of delivery. Initiate a return via the Return Page or from the Account page. Refunds are transferred to the bank account within 10 business days. Refer to the Refund Policy for details.
What payment methods are accepted?
Payments can be made through UPI, credit/debit cards, net banking, and Cash on Delivery (COD).
Where is Arteelo based?
Arteelo is based in India and committed to delivering high-quality products with excellent craftsmanship.
How to contact customer support?
For any queries or assistance, please contact our support team at support@arteelo.com. The team typically responds within 24–48 business hours.